Customer Testimonials

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DealerRater Apr 25, 2026

I found the car I was searching for online. Emailed the dealer to see if it still was available and they said 'maybe'. The next day they said it was, so I talked to a sales rep (Amar) with questions. Buying a car from out of state means you're depending on the honesty of the guy you're dealing with. He answered a few questions, said he'd get back. I texted him I was ready to buy; what was the total price including shipping. No answer. I noted in the photos some things were missing from the interior ... Read More

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Google Mar 18, 2026

We had an incredible experience buying our first Maserati at Maserati of Naperville. Thank you for all your time and help tonight Magda!! We appreciate all the detailed information you gave us about the brand and car!! No pressure, just great information. If you’re even considering a new luxury car, do your soul a favor and include a stop to Naperville Maserati and be sure to ask for Magda.

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Google Mar 17, 2026

Great experience

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Google Mar 15, 2026

Thank you Sal for your great service helping us purchase our new vehicle also thank to the great staff really nice people.

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Google Mar 14, 2026

Amar at the Maserati in Naperville made buying a car so simple and easy! He explained everything every step of the way and made us feel like family. I highly recommend Maserati of Naperville

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Google Mar 14, 2026

Ulysses was amazing and got this done for me fast and easy 100% recommend to see him here

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Google Mar 14, 2026

Mahmood was awesome . Did a great job taking care of me and getting a good deal done.

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Google Mar 13, 2026

John B was a great guy and an even better salesman. He was easy to work with and really helped us throughout the entire buying process. Would recommend doing business with him and the dealership overall.

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Google Mar 13, 2026

Hello Mahmood of Naperville provided great customer service. He quickly responded to my interest in a excellently priced car and walked me through the process so we got things done quickly. Highly recommend

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Google Mar 13, 2026

Amazing service and smooth transaction. Had no problem purchasing my Jaguar from Cali from them🙏🏽

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Google Mar 12, 2026

Magda was definitely a great help with my purchase thank you so much

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Google Mar 12, 2026

Magda did a great job through out my very first vehicle purchase! Highly recommend working with her! Love my new car!

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Google Mar 12, 2026

I was having a hard time getting an approval elsewhere. I seen a vehicle that this dealership had that I was interested in. Darius text me and said don’t run my name anymore Whe he come in to work the next day he’ll see what he can do. He did just that! Darius had me an approval by noon. He had the car detailed and even ordered me a new arm rest. He was very kind and accommodating. Darius made sure all my needs and concerns about the vehicle was taking care of.

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Google Mar 10, 2026

Great experience at this dealer. I worked with Amar and his manager Luca. Both of them were very professional and made the process a breeze. They were very fair and I would definitely recommend working with Amar!

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Google Mar 7, 2026

I rarely write reviews but I felt compelled to share my experience from today. My salesperson Mounir, “Mo,” was by far one the most genuine and helpful people I have ever met in the car business. He was very knowledgeable, gave great advice, wasn’t pushy at all, and is just an overall pleasant human being. If you ever happen to visit this store for your next purchase or otherwise I highly recommend asking for Mo, you won’t regret it.

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Google Mar 7, 2026

Mahmood took care of me when purchasing a Maserati Levante and did an amazing job. Highly recommend.

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Google Mar 7, 2026

Mahmood helped us view and test drive multiple vehicles and ultimately got us one that was perfect for us with all of the features we wanted.

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Google Mar 6, 2026

Amar is a wonderful salesman. Very kind and hard working

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Google Mar 5, 2026

This is my first car purchase EVER on my own, I cant thank Mahmood enough for all the help and making it a fun process, Highly recommend you ask for him.

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Google Mar 5, 2026

Ask for Moe Jr. I test drove 7 cars at 7 different dealerships in a 2 month span and I decided to buy a car from him in 5 minutes. Professional and kind. Thanks Moe 👊🍾

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Google Mar 4, 2026

Mahmood a great salesman .Came in for a test drive for a car end up buying it .Did the job where we both end up accepting the offer.

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Google Mar 3, 2026

My experience with Maserati of Naperville was amazing! Visited with the intention of viewing a specific car. I was welcomed immediately by Arkadii. He was professional and knowledgeable. The car was great but had a minor issue to correct. Arkadii responded with great attention to the matter and resolved it wonderfully. A true sales professional- great to work with.

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Google Mar 3, 2026

Khadin Is a great salesman, he really knows his stuff! We felt real comfortable buying with him.and glad he was our salesman ! I Definitely recommend him and this dealer ! Thanks guys

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Google Mar 2, 2026

I recently financed a Maserati Levante GT, and I have to say Arkadii made the entire experience smooth and professional from start to finish. I’m in Naperville, Illinois, and it’s not every day you find someone who really takes their time to make sure you understand everything and feel confident in your decision. Arkadii was knowledgeable, patient, and upfront about the numbers. No pressure, no games — just straight business and great customer service. He answered all my questions about financing, APR, and options, and made sure I drove off completely satisfied. If you’re looking to purchase or ... Read More

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Google Mar 2, 2026

I recently purchased a vehicle here which I am happy with and for the most part the people here are very friendly. If I had received better attention after the sale from my salesperson I would've given this dealership 5 stars. All in all I'm satisfied with my purchase so far.

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Google Feb 28, 2026

Mahmood very helpful and nice person to discuss with

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Google Feb 28, 2026

Mahmood , Pleasant to meet took good care of me highly recommend to everybody!!

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Google Feb 27, 2026

I had a wonderful experience when you stop by ask for Magda she’s very cool and is very transparent which is most important when finding a vehicle.

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Google Feb 24, 2026

Darius at Maserati of Naperville somehow managed to make buying a car feel… suspiciously easy. Like, “Is there a hidden camera?” easy. I picked up a 2025 Rivian R1S from him, and the whole process was smooth, organized, and weirdly pleasant—like the dealership version of getting upgraded to first class when you definitely didn’t pay for it. He was responsive, knowledgeable, and never pushy. No awkward sales pressure. No mysterious disappearing act when it came time to talk details. Just clear communication, quick answers, and a calm “I’ve got this” competence that made me feel like I ... Read More

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Google Feb 23, 2026

Magda is very helpful and got the job done right away . Very nice and easy quick process .

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Google Feb 21, 2026

I had an excellent experience working with Arkadii Romanov at Maserati of Naperville. He was knowledgeable, professional, and never pushy. He answered all of our questions, made the process smooth, and made sure we felt comfortable every step of the way. Highly recommend asking for Arkadii if you’re looking for a great car-buying experience!

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Google Feb 21, 2026

Great ppl to buy from, very accommodating and will work tirelessly to get you a good finance deal

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Google Feb 16, 2026

I found my dream car online but had been used to buying locally. I've never purchased a car from out of state or over the phone before but Arkadii and his team made it easy. The entire process took less time than watching your favorite movie and for buying a car, that's pretty fast. Everything exceeded my expectations and I will be looking at them the next time I'm in the market for another car.

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Google Feb 16, 2026

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Google Feb 8, 2026

(Translated by Google) The customer service was truly excellent, the service was quick, the people were very friendly, and best of all, we received service in Spanish 💯. (Original) La verdad muy buena atencion a clientes, fue rapido la atencion aqui, personas muy agradables, lo mejor que si tuvimos atencion en Español 💯..

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Google Feb 8, 2026

I had a great experience with product specialist Mounir. He was very honest. If there was something he didn’t know about the vehicle, he was open to learning and would search to find answers. This made sure that I was happy with and receiving everything I was expecting with the deal. Great experience and Mounir was very nice to work with.

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Google Feb 2, 2026

Magda was very helpful in getting a used car serviced in Chicago and then shipped a 1000 miles to my location. The car looks wonderful and as described.

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Google Jan 30, 2026

Akashi is the best sales person in the world thanks

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Google Jan 30, 2026

Stopped in and was helped by Amar on a nasty cold day. He was very helpful even though at that time, I did not believe that vehicle would meet our family needs. After further consideration, I came back and worked with Magda to finalize the sale. Both extremely nice & both extremely helpful. Good experience overall!

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Google Jan 30, 2026

Amar and Arka did an exceptional job in making sure I was satisfied with all of my request… I appreciate the staff at Maserati Naperville. I would recommend to others. Thank you all for a pleasant purchase of my Range Rover ❤️

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Google Jan 27, 2026

(Translated by Google) Excellent service from Eduardo, very attentive, great opportunities for the customer (Original) Excelente servicio por parte de eduardo, muy atento, muy buenas oportunidades para el cliente

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Google Jan 24, 2026

I had an outstanding experience working with Eduardo and his team when purchasing my BMW . From day one, they were professional, knowledgeable, and genuinely helpful. Eduardo took the time to walk me through every detail, answered all my questions, and made sure I felt confident and comfortable throughout the entire process. His team was just as great — organized, responsive, and efficient — which made everything smooth and stress-free. There was no pressure, no games, just honest communication and great customer service from start to finish.

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Google Jan 24, 2026

Went in to look at a car was greeted very friendly and with much professionalism by Magdalena, made sure I was well taken care of during the entire process.

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Google Jan 23, 2026

I had a great buying experience , Magdalena was fantastic ! Very knowledgeable and made it a very smooth transaction !

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Google Jan 22, 2026

Magdalena did a great job throughout my vehicle purchase. She was professional, knowledgeable, and easy to work with from start to finish. She took the time to answer my questions and made the whole process smooth and stress-free. I really appreciated her help and would recommend her to anyone looking for a great salesperson.

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Google Jan 17, 2026

Eduardo is a great sales. I absolutely enjoy the experience of picking my first car!

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Google Jan 17, 2026

Eduardo and his team went absolutely above and beyond to get me in my dream car on extremely short notice. I absolutely adore my new Porsche Macan, and I could not speak more highly of this team and my experience here. Financing worked so quickly with me, and we were able to get all financing done before even arriving. Thank you so much, Eduardo and Maserati of Naperville!

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Google Jan 12, 2026

Magda

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Google Jan 12, 2026

The best sales woman Magda everybody come to see Magda

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Google Jan 10, 2026

Always great service and helpful staff! I even received a loaner which was extremely helpful. Glad they take care of my vehicle!

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Google Dec 31, 2025

(Translated by Google) Great service! Excellent customer service and prices. Sales rep Mo (Original) Muy buen servicio !! Excelente atención y precios Sales rep Mo

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Google Dec 26, 2025

She is awesome sales person and kind and calm Love to work with her ,I will be back soon with her again 💗

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Google Dec 26, 2025

Great service! Amar, a super enthusiastic and knowledgeable salesperson, greeted me right away. Frank, the sales manager, is a straight shooter. I'd definitely recommend friends and family to buy their cars here.

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Google Dec 26, 2025

I had a good and smooth experience with Magda, with buying my GLE 450. She made the process supper easy and answered all my questions and concerns.

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Google Dec 23, 2025

Maserati of Naperville is absolutely the best car dealership I’ve done business with in my life. My experience felt like I was talking with family, they made me feel so comfortable . There was no pressure like with other dealerships. I highly recommend Maserati of Naperville this will be my second purchase from them and I absolutely love both of my vehicles.

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Google Dec 20, 2025

(Translated by Google) Magda was a great 10/10 and I will be returning for more cars in the future. It's nice to have Polish service. (Original) Magda była mega 10/10 i będę się wracał po więcej samochodów w przyszłości. Fajnie mieć polską obsługę

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DealerRater Dec 19, 2025

Their salesman Darius Johnson blatantly lied to me about the condition of a new car I purchased from them causing me tens of thousands in expense and yet they still employ him. Darius johnson is not to be trusted.

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Google Dec 18, 2025

Had an amazing experience with purchasing a new vehicle for my fleet. Major credit to Amar and Arka, they have turned a long process in a quick one.

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Google Dec 18, 2025

Amar was great, got me in and out very quick! Would definitely reccomend!

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Google Dec 17, 2025

Omar was spectacular in helping me with my new vehicle. I highly recommend him and the dealership.

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Google Dec 17, 2025

Magda was great

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Google Dec 14, 2025

Magda was such a joy to work with and made our experience smooth and painless. She worked hard to get us all the information we needed to feel comfortable in our purchase.

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Google Dec 14, 2025

Magda was so nice to work with! She’s very sweet and was able to get us all the information we needed to feel confident about our purchase. Overall a very smooth and swift process

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Google Dec 11, 2025

Amazing experience working with Moe ( Mounir) with the purchase of my new vehicle ! He was so helpful and gave great advice when picking a car. I really felt he has his clients best interest at heart. I will definitely be back when it’s time to make another purchase.

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Google Dec 4, 2025

Good experience

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Google Dec 2, 2025

Car was what I wanted and my sales person Daniel was great.

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Google Dec 2, 2025

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Google Dec 1, 2025

I worked with Ella today and she was great. She was friendly, professional, and made the whole process feel easy. Even though she’s new, you can tell she’s learning fast and has a solid team behind her — a lot of her coworkers were stepping in to support her and make sure everything went smoothly. The transaction was quick, and she did her best to get me all the information I needed. Overall, Ella made the experience comfortable and positive. I appreciate her effort and wish her the best as she continues growing in the role.

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Google Nov 26, 2025

Quick shout out to Keagan... he has been awesome to work with. He was able to answer every question I had and had A+ communication. Would highly recommend working with him if you get a chance! I even think he was able to pull a few strings to get me an outstanding deal. Thanks again!

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Google Nov 25, 2025

Arkadii is the best! Very friendly and knowledgeable. Look him up.

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Google Nov 22, 2025

Our experience purchasing a Fiat at Maserati of Naperville was very easy. Our Sales Representative, Amar Hasani, is extremely knowledgeable and professional. I highly recommend both Maserati of Naperville and Amar. Thank you!

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Google Nov 22, 2025

Amazing experience buying my Bentley GT! Daniel was super helpful and made everything easy. GM James was also fantastic. Highly recommend this team!

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Google Nov 22, 2025

Arka is wonderful to work with. He’s very knowledgeable and informative and a very nice guy. We’ve worked with him before and when we realized the vehicle we wanted, we came here because of him. Francisco in finance is great too. He’s very kind and professional and a great addition to the team.

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Google Nov 21, 2025

Wonderful experience. Amar helped me out the whole time. Process went smooth. 100% recommended to anyone looking to purchase from this dealership.

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Google Nov 18, 2025

Just purchased a grecale. Amar made the whole entire process easy and smooth and Helped me get into the car I wanted. Definitely recommend this dealership.

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Google Nov 18, 2025

⭐️⭐️⭐️⭐️⭐️ World-Class Customer Service — Maserati of Naperville Earned Every Star! I recently purchased a 2023 BMW X3M Competition from Maserati of Naperville. While the experience began with a few bumps, the way this dealership responded was truly exceptional — and absolutely worthy of a 5-star review. The moment I reached out, James and Marty immediately took ownership of the situation. Their professionalism, communication, and commitment to making things right were on another level. It’s rare to see managers step in so decisively and deliver such a high level of care, but James and Marty did exactly that. They turned everything around ... Read More

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Google Nov 17, 2025

Good experience mo was great if you want knowledge of a car that’s your sales person mo new everything about the car. Very good person treat you like family every one is great even finance fast and friendly great job all around great place

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Google Nov 13, 2025

I dealt with Buddy from the service department and he was very helpful, polite and the epitome of great service. Thank you very much Buddy.

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Google Nov 12, 2025

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Google Nov 11, 2025

Amar was very good at his job! Young and knowledgeable and presented himself very well.

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Google Nov 6, 2025

I worked with Darius , He was but far the best sales man I ever had . he made sure he got me the vehicle I wanted n made the process simple n easy for me .im 100% satisfied with his service n my vehicle!! 100/10 ill highly recommend SHOP AT Maserati of Naperville With Darius

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Google Nov 3, 2025

Magda was very helpful and professional in helping with the sale of my car.

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Google Nov 1, 2025

Worked with Darius and he went above and beyond. Highly recommend! Process was super smooth.

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Google Oct 30, 2025

My guy Arkadii took great care of us when purchasing my BMW XI, nice smooth transaction.. Definitely appreciate the good service…

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Google Oct 30, 2025

I absolutely love my new to me Audi Q3 thanks to the best salesman i’ve dealt with Amar!!! He was nothing short of honest and amazing. Awesome people at Maserati of Naperville and definitely recommend to any future shoppers!

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Google Oct 30, 2025

Arkadii was amazing. Drove from NH to buy one of their cars! Very excited and they had great customer service!! A++.

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Google Oct 28, 2025

Me and my Godmother came here to buy a new Ford F-150 and Arkadii was super helpful and very professional! We were happy with the service. And happier with her new truck! Thank you!

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Google Oct 25, 2025

We just bought our new vehicle at Naperville Maserati, and I have to give a huge shoutout to Joe! From the moment we walked in, he made us feel comfortable and taken care of. Joe was patient, honest, and really knew his stuff no pressure, no gimmicks, just great service. He walked us through everything step by step and made sure we were happy with our choice. You can tell he genuinely loves what he does. If you’re thinking about getting a car here, definitely ask for Joe, he’ll take great care of you!

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Google Oct 25, 2025

From start to finish, Arkadii was helpful, thoughtful and a pleasure to deal with. He went above and beyond to make our purchase as smooth as possible. We felt that he was on our side through the entire process and helped us get the deal that we were looking for. The rest of the team including Frank and Nada were great as well and helped get everything wrapped up as fast as possible. Thanks again for a great experience.

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Google Oct 24, 2025

It's simply the best place, great service, very professional and trustworthy. Everyone is very nice.

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Google Oct 21, 2025

Danielle was respectful. Didn't push to hard for me to buy.

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Google Oct 20, 2025

Arkadii was very helpful. They were having a rough computer day but he was able to get me sorted. I’d recommend him

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Google Oct 20, 2025

I originally purchased my vehicle at Napletons but moved closer to the Maserati of Naperville. Service here is incredible. The staff are professional, friendly, and accommodating. Jasmine and Buddy have been great to work with. I would highly recommend coming to this location for service over Napletons if you’re looking for a pleasant experience.

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Google Oct 20, 2025

I had a fantastic experience here with Darius and Francisco!! I came in to look at a used vehicle, which is typically never a fun process, but that was not the case this time! From the time we walked through the doors to the time I drove off the lot I felt comfortable and actually enjoyed the entire process. At no point did I feel pressured to pay for anything I didn’t want or feel I needed. I drove off in a fully loaded, low mileage, used car with payments lower than I even imagined!! Would absolutely recommend asking ... Read More

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Google Oct 18, 2025

Worked with Magdalena for my vehicle purchase and it was very quick, smooth and accurate.

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Google Oct 12, 2025

Logan was great and professional!!

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Google Oct 12, 2025

Hello and what’s up everyone who is interested in purchasing a vehicle in this crazy market. I wanted to give a shout out to Maserati of Naperville. My guy Logan A. A.K.A. Da sale representative. My wife, daughter and I truly appreciate your help searching for the best vehicle to fit my young Lady(daughter). The purchasing process was not bad, but while we were waiting we appreciated the conversation and laughter with Marty E. And Tim F. Than the finished laps we ended with Franciso R. In the finance department. Thank you for having a grade ... Read More

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Google Oct 10, 2025

i’ve dealt with many car dealers over the years and Joesph has been so incredible for me today. His whole staff of coworkers helped thought the process and one was nicer than the next. i will be back !

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Google Oct 3, 2025

I highly recommend Magda. She was such a pleasure to speak with—very professional, friendly, and patient. Her customer service is outstanding, and she was extremely detailed when introducing the car options, making sure everything was clear and easy to understand. She made the whole experience smooth and enjoyable.

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Google Sep 26, 2025

Three weeks ago I drove my Ferrari California T through some standing water caused by a king tide. I live in North Myrtle Beach, SC. My Ferrari was a total loss so I began my search for a replacement. I must have talked to half the exotic car dealerships and hit the jackpot when I contacted Maserati of Naperville. I was even luckier when Oscar Robales took my call. Oscar was absolutely the best. Always available when I called or emailed. Was prompt in providing me needed information and once I selected the car it was a breeze closing the ... Read More


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